Total airline complaints per 100,000 enplanements in the US in 2013 | |
---|---|
Spirit Airlines | 9.4 |
Frontier Airlines | 3.1 |
United Airlines | 2.1 |
American Airlines | 2 |
American Eagle Airlines | 1.7 |
US Airways | 1.4 |
Pinnacle Airlines | 0.9 |
Skywest Airlines | 0.8 |
Airtran Airways | 0.7 |
Jetblue Airways | 0.6 |
#
Sources:
statista.com
The low-cost Spirit Airlines holds the title as the most complained-about Airline in the United States. The company receives triple the number of complaints as its closest competition, Frontier Airlines.