The internet is killing off the United States Postal Service
by Stephen Ostermiller on Sep 10, 2014 | Views: 223 | Score: 2
| First class volume | |
|---|---|
| 1926 | 15266000000 |
| 1927 | 16284000000 |
| 1928 | 16706000000 |
| 1929 | 17170000000 |
| 1930 | 16901000000 |
| 1931 | 15824000000 |
| 1932 | 14598000000 |
| 1933 | 10878000000 |
| 1934 | 11557000000 |
| 1935 | 12498000000 |
| 1936 | 12731000000 |
| 1937 | 13882000000 |
| 1938 | 14226000000 |
| 1939 | 14657000000 |
| 1940 | 15224000000 |
| 1941 | 15989000000 |
| 1942 | 16972000000 |
| 1944 | 20510000000 |
| 1945 | 21009000000 |
| 1946 | 20059000000 |
| 1947 | 20665000000 |
| 1948 | 21948000000 |
| 1949 | 23206000000 |
| 1950 | 24500000000 |
| 1951 | 25578000000 |
| 1952 | 26502000000 |
| 1953 | 27257000000 |
| 1954 | 27085000000 |
| 1955 | 28713000000 |
| 1956 | 30078000000 |
| 1957 | 31561000000 |
| 1958 | 32218000000 |
| 1959 | 32274000000 |
| 1960 | 33235000000 |
| 1961 | 34289000000 |
| 1962 | 35333000000 |
| 1963 | 35833000000 |
| 1964 | 36943000000 |
| 1965 | 38068000000 |
| 1966 | 40422000000 |
| 1967 | 41998000000 |
| 1968 | 43183000000 |
| 1969 | 46411000000 |
| 1970 | 48640000000 |
| 1971 | 50036000000 |
| 1972 | 48933000000 |
| 1973 | 50965000000 |
| 1974 | 51594000000 |
| 1975 | 51373000000 |
| 1976 | 52108000000 |
| 1977 | 53654000000 |
| 1978 | 55981000000 |
| 1979 | 57926000000 |
| 1980 | 60276000000 |
| 1981 | 61410000000 |
| 1982 | 62200000000 |
| 1983 | 64247000000 |
| 1984 | 68429000000 |
| 1985 | 72440000000 |
| 1986 | 76187000000 |
| 1987 | 78869000000 |
| 1988 | 84749000000 |
| 1989 | 85855000000 |
| 1990 | 89270000000 |
| 1991 | 90285000000 |
| 1992 | 90781000000 |
| 1993 | 92169000000 |
| 1994 | 95333000000 |
| 1995 | 96296000000 |
| 1996 | 98216000000 |
| 1997 | 99660000000 |
| 1998 | 100434000000 |
| 1999 | 101937000000 |
| 2000 | 103526000000 |
| 2001 | 103656000000 |
| 2002 | 102379000000 |
| 2003 | 99059000000 |
| 2004 | 97926000000 |
| 2005 | 98567000000 |
| 2006 | 98016000000 |
| 2007 | 96297000000 |
| 2008 | 90671000000 |
| 2009 | 82727000000 |
| 2010 | 77592000000 |
| 2011 | 72522000000 |
| 2012 | 68674000000 |
| 2013 | 65834000000 |
Sources:
about.usps.com
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The number of first class letters sent peaked in 2001. Mail volume is down 36% since then, having fallen precipitously in the last seven years.
The USPS used to be a punchline when it came to efficiency & customer service. Now, letters seem to get where they're going quickly & efficiently. Is USPS customer satisfaction traveling an inverse line to the volume of mail processed?
About time! Welcome to the age of mass communications where people demand expedient service. Going to the post office used to be a nightmare as if the services rendered was back in the days of the cavemen.